Having been a Sales & Marketing Manager at Marketing Agencies for the last six years I have seen the consequences of being disorganised and unsystematic

I’ve worked as an Operations Manager at various agencies for seven years.
These agencies had many problems. Unstable revenue. Scrambling to hit last minute deadlines. The boss stuck working IN the business. Long Hours. No systems in place.

“Organised” chaos. Staff not on the same page. You get the idea.

But it wasn’t until I developed an easy way to systemise their operations that we were able to permanently overcome these challenges.
It turned out that a lot of agency problems have the same solution: better systems.

So what I was responsible for was creating those better systems for generating leads, closing sales, efficiently onboarding clients and to somewhat productise the service we were providing.

And over the years I got pretty good at this and was able to help these agencies charge higher prices, close more sales, efficiently delegate everything and expand the business without the boss having to work evenings or weekends or be stressed out.

There’s so many really talented web designers who are very good at what they do but just really struggle with all the other stuff that comes along with that. Managing staff. Managing client expectations. Generating leads. Following up sales. It’s so rewarding to be able to solve these problems and fix this sense of overwhelm.

So a year ago I decided to set up my own consulting business where I help other web design agencies fix these problems.

Now my mission is to help Web Agency Owners to convert their chaotic businesses into the smooth-running machines that enable the lifestyle they initially dreamed of.

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Testimonials

Katherine Gillham
FBA Frontiers

"In the short time we've been working with Kieran, our clients have doubled, we've increased our prices, and we're finally able to confidently expand our team - without the fear of not having enough ongoing work.

Our operations are more streamlined as Kieran has guided us on creating SOPs, empowering our team members, and focusing on our core services.

Kieran is especially great at taking the emotional weight out of difficult decisions or tasks (ie: deciding to fire or no longer work with someone, deciding to charge someone more money). I often need to be reminded that at the end of the day, we're running a business thus, as unpleasant as these tasks may be - they need to be done.  Working with Kiran has been a game changer.

Katherine Gillham
FBA Frontiers

In the short time we've been working with Kieran, our clients have doubled, we've increased our prices, and we're finally able to confidently expand our team - without the fear of not having enough ongoing work.

Our operations are more streamlined as Kieran has guided us on creating SOPs, empowering our team members, and focusing on our core services.

Kieran is especially great at taking the emotional weight out of difficult decisions or tasks (ie: deciding to fire or no longer work with someone, deciding to charge someone more money). I often need to be reminded that at the end of the day, we're running a business thus, as unpleasant as these tasks may be - they need to be done.  Working with Kiran has been a game changer.

Katherine Gillham
FBA Frontiers

In the short time we've been working with Kieran, our clients have doubled, we've increased our prices, and we're finally able to confidently expand our team - without the fear of not having enough ongoing work.

Our operations are more streamlined as Kieran has guided us on creating SOPs, empowering our team members, and focusing on our core services.

Kieran is especially great at taking the emotional weight out of difficult decisions or tasks (ie: deciding to fire or no longer work with someone, deciding to charge someone more money). I often need to be reminded that at the end of the day, we're running a business thus, as unpleasant as these tasks may be - they need to be done.  Working with Kiran has been a game changer.

Jordan Howard
Digital Onda

"Kieran has helped me zero-in on longer term business goals that I previously, didn't feel I had the mental space to think about.

Before working with Kieran revenue was unstable, hiring more staff seemed too risky and increasing our prices didn’t seem possible, I’m very thankful to have been able to solve all these problems now. 

After working with Kieran I’m better organised, the business is more systematic, our direction is more focused.

We have doubled our clientele and expanded the team. He’s been able to decrease the anxiety and stress from running the business and I’m finally now able to pursue the higher level business opportunities I previously wasn’t able to."

Jordan Howard
Digital Onda

Kieran has helped me zero-in on longer term business goals that I previously, didn't feel I had the mental space to think about.

Before working with Kieran revenue was unstable, hiring more staff seemed too risky and increasing our prices didn’t seem possible, I’m very thankful to have been able to solve all these problems now. 

After working with Kieran I’m better organised, the business is more systematic, our direction is more focused.

We have doubled our clientele and expanded the team. He’s been able to decrease the anxiety and stress from running the business and I’m finally now able to pursue the higher level business opportunities I previously wasn’t able to.

Dave Huss
Growth Scout

"Kieran has a knack for finding the obstacles preventing me from achieving my goals and getting shit done. Having Kieran as my coach keeps me on track to hitting important goals even when life is getting in the way.

His advice about project plans helped me to better organize my thoughts when working on client projects and “download” my knowledge into written format so I have less overwhelm.

Kieran helps create and organize the business systems and SOPs so my employees consistently deliver great work.”

Thomas Pruchinski
Dashi Media

"Kieran has been super, super valuable as my workflow was quite disorganized and Kieran helped me write processes for all things I do at work. I’ve since been able to outsource a lot of that work so I can focus on more of the higher level, revenue-generating, growth activities.

I have a lot of other projects going on in my life and Kieran helped me to prioritize things - establishing more regular daily and weekly workflows to actually track.

It really made a difference, making sure I am not wasting time on less important activities. Kieran really helped me in getting more organized and getting more done. He’s a no-bullshit, very analytical guy and he's gonna call you out on all your little excuses.”

Anthony Lam
Leadspring

"Working with Kieran helped me establish high quality written SOPs for my staff to follow along which prevented confusion or repeating mistakes. He also helped me implement a task management system so none of the tasks got lost in email chains and my staff were clear on what they should be working on and weren’t overwhelmed. Kieran helped me get more focused and more confident in delegation.

As a result of working with Kieran my staff are a lot happier, my retention rate has improved, I’m more relaxed, I can get more done and am no longer the bottleneck.Before working with Kieran I was micromanaging my staff, I was the bottleneck for a lot of things, I wasn’t focused and wasn’t efficiently delegating work.

Renier Bleeker
Lead.it

"I have experienced working with Kieran as super efficient.

He knows how to eliminate bullsh*t and how to zoom in on what's important.

This hyper focus helped me to establish a clear picture on how to grow as a business but also as a person. Thanks Kieran!"

Listen to my Podcast

EPISODE 29

Quick Win Email Marketing Tips For Agencies & Consultants

Damien Willis
EPISODE 28

Automate Your Agency With Zapier

Jimmy Rose
EPISODE 27

How To Streamline Your Small Business Even If You Don’t Really Feel Like It

Jenny Watzka